SHIPPING/DELIVERY POLICY for Digital Downloads
1. Delivery Method
- All products available on Phase 2 Online are digital downloads or premade editable templates. Upon completing your purchase and payment verification, you will receive an email with a download link or access to download the purchased digital products.
2. Availability
- Digital products are available for download immediately after purchase.. You will receive a confirmation email with instructions on how to access your purchased products.
3. Download Limits
- Downloads are not limited. You will have access for life.
4. Technical Support
- If you encounter any issues with downloading or accessing your purchased products, please contact us at info@phase2online.co.za for assistance. We are here to help resolve any technical problems promptly.
PAYMENT POLICY
1. Accepted Payment Methods: We accept payments via Netcash PTY ltd which support the following payment methods:
- Credit & Debit Card
- Ozow Instant EFT
- Bank EFT
- Scan to Pay
- Visa Click to Pay
- Retail Payments
- Capitec Pay
2. Currency: All prices are listed and charged in ZAR (South African Rand).
3. Refunds: Please refer to our refund policy.
4. Disputed Charges: In the event of a disputed charge, please contact us immediately to resolve the issue.
5. Taxes: Prices are exclusive of all applicable taxes unless otherwise stated.
6. Security: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Please contact us at payments@phase2online.co.za if you have any questions about our payment policy.